Privacy policy

Privacy Policy

This Privacy Policy explains how Alendis (“we” or “the Site”), available at *.alendis.is, collects, uses, and shares your personal information when you visit, subscribe, or interact with our services, including our video platform, Shopify store, and apps that support photo and video uploads.

Collecting Personal Information

When you access the Site or use our services, we collect information about your device, your interactions, and any information needed to process purchases or provide customer support. In this policy, “Personal Information” refers to data that can uniquely identify an individual. Below, we outline what information is collected and why.

Device Information

  • Examples: Browser version, IP address, time zone, cookie data, viewed products, search terms, and site interaction.
  • Purpose: To ensure the Site loads correctly, enable personalized features, and analyze usage to improve our service.
  • Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with Shopify, our e-commerce processor, as needed for service delivery.

Photo and Video Permissions (App Use)

  • Purpose: To support core app functionality, including user-generated content uploads.
  • Source: Collected based on user interaction with app upload features.
  • Consent: Users are prompted for consent to access photo and video permissions and can revoke access anytime in device settings.
  • Disclosure: Shared with our secure cloud provider solely for functionality and storage.

Order Information

  • Examples: Name, billing/shipping addresses, payment information, email, and phone number.
  • Purpose: To fulfill orders, process payments, arrange shipping, and communicate order confirmations or relevant updates.
  • Source: Provided directly by you.
  • Disclosure: Shared with Shopify to process and fulfill orders.

Minors

Our services are intended for individuals 18 and older. We do not knowingly collect data from children. If a parent or guardian believes their child has provided Personal Information, please contact us to request its deletion.

Using Personal Information

We use your information to provide our services, process transactions, fulfill orders, and notify you about new content or offers relevant to your preferences.

Viewing Data and Content Personalization

We collect data about your video viewing activity to recommend content, enhance user experience, and improve our service. Viewing data is analyzed to offer personalized content recommendations and assess engagement.

Third-Party Integrations and Analytics

We may use third-party tools to analyze usage patterns and enhance the Site’s functionality. Shared data with these providers is limited to what is necessary for analytics and operational improvement.

Data Storage and Security

We store user data on encrypted servers with industry-standard security. Payment information is processed securely through our providers, and we routinely review our practices to ensure data protection.

Parental Controls and Age Restrictions

Alendis may include content intended for mature audiences. Parents are encouraged to use parental controls to restrict access as needed. Users must be 18+ or supervised by an adult to access mature content.

Content Licensing and Geographic Restrictions

Some content may only be accessible in specific regions due to licensing restrictions. We may use location data to verify content availability based on your region.

Data Transfers

Personal information may be transferred internationally to ensure reliable and secure service. Data transfers comply with relevant data protection regulations, such as GDPR.

Automatic Decision-Making

For EEA residents, automated decision-making (such as fraud prevention) with Shopify is limited and does not significantly impact individuals.

Your Rights

For EEA residents, you have rights under GDPR to access, port, and request corrections or deletions of your data. If you’re a California resident, you have similar rights under CCPA.

Cookies

We use cookies to improve user experience, enable functionality, and perform analytics. You can manage cookies in your browser settings, though blocking cookies may limit some features.

Do Not Track

We do not alter our data collection in response to “Do Not Track” signals due to industry-standard variability.

Changes

This Privacy Policy may be updated periodically to reflect changes to our practices or for legal reasons. The latest version will always be available on our Site.

Contact

For questions or to exercise your data rights, contact us at legal@alendis.is or mail us at:

Alendis ehf., Gufunesvegur 19, 112 Reykjavik, Iceland

Last updated: October 30, 2024